Frequently Asked Questions

Everything you need to know about shopping with Sauna House

What is the typical shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We accept returns on unworn, unwashed items with tags still attached within 30 days of purchase. Please note that for hygiene reasons, swimwear and intimate apparel are final sale.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Sauna House is committed to ethical fashion. We use organic cotton, recycled polyesters, and eco-friendly dyes in over 80% of our seasonal collections.

Do you offer international shipping?

Absolutely. We ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.